Smarter Week

How to automate it

How to automate “assign rooms to housekeepers each morning”

Here are 2 ways to spend less time on this, best first. Each comes with steps you can follow today.

30 min
typically, every day
65%
of the time can be automated
Easy
to set up

Fix 1 of 2

Software featureBest fix

Let the housekeeping app build the room boards from the PMS

Housekeeping software pulls departures, stayovers and arrivals from the PMS and assigns rooms to attendants by credits, floor and priority, so the morning board takes minutes and updates when plans change.

Typically saves about 55% of the time2 h to set up
  1. 1Check whether your PMS or housekeeping app has automatic room allocation (Optii, Flexkeeping or your PMS's housekeeping module).
  2. 2Set room credits by room type and clean type.
  3. 3Mark early arrivals and VIPs as priority.
  4. 4Let attendants see their list on a phone and adjust only the exceptions.

Tools: Optii · Flexkeeping · Your hotel PMS (Oracle OPERA Cloud, Mews, Cloudbeds, Apaleo or similar)

Fix 2 of 2

Software feature

Use a housekeeping app so room status updates itself

Housekeepers mark rooms clean and inspected on a phone, and the front desk sees it live in the PMS. No calls or radio checks to find a ready room.

Typically saves about 60% of the time2 h to set up
  1. 1Check whether your PMS has a housekeeping app or links to one (Optii, Flexkeeping).
  2. 2Give housekeepers the app on phones.
  3. 3Have them tap "clean" and "inspected" as they go.
  4. 4Set early-arrival rooms as priority in the app.

Tools: Your hotel PMS (Oracle OPERA Cloud, Mews, Cloudbeds, Apaleo or similar) · Optii · Flexkeeping

Quick wins

Have you tried…

Does your housekeeping app build the room boards for you each morning?
Housekeeping apps read departures and arrivals from the PMS and split rooms fairly between attendants, so you only adjust the exceptions.

Who does this task

Roles in our library that list this as one of their common tasks. Each guide covers the rest of that role’s week.

HourLeak · the 8-minute work audit

How many hours does this cost you?

The free 8-minute check works out where your week goes and gives you your top fixes. The team scan does the same for everyone and adds it up, so you know which leaks to fix first.

Answers are anonymous. Leaders only see team totals.

Other common tasks for Hotel housekeeping / rooms operations leads