Smarter Week

How to automate it

How to automate “inspect rooms and write up what needs fixing”

Here is the best way to spend less time on this, best first. Each comes with steps you can follow today.

60 min
typically, every day
40%
of the time can be automated
Some setup
to set up

Fix 1 of 1

Software feature

Inspect rooms on a phone checklist that sends maintenance tickets

Inspect on a phone with a standard checklist and photos; anything broken becomes a maintenance ticket automatically, and you can see when it is fixed instead of chasing by radio.

Typically saves about 40% of the time2 h to set up
  1. 1Build your inspection checklist in your housekeeping app or a checklist tool (Optii, Flexkeeping, SafetyCulture).
  2. 2Inspect on the phone and take a photo of each problem.
  3. 3Let issues create a ticket for maintenance with the room number.
  4. 4Review open tickets at the morning meeting, not by walking the halls.

Tools: Optii · Flexkeeping · SafetyCulture · Quore or your maintenance app

Quick wins

Have you tried…

Do room inspections on your phone send maintenance tickets automatically?
You tick the checklist and photograph the problem, and the app creates the maintenance ticket and shows you when it is fixed.

Who does this task

Roles in our library that list this as one of their common tasks. Each guide covers the rest of that role’s week.

Hotel housekeeping / rooms operations lead

HourLeak · the 8-minute work audit

How many hours does this cost you?

The free 8-minute check works out where your week goes and gives you your top fixes. The team scan does the same for everyone and adds it up, so you know which leaks to fix first.

Take the free check Scan my team, $49

Answers are anonymous. Leaders only see team totals.

Other common tasks for Hotel housekeeping / rooms operations leads