Smarter Week

How to automate it

How to automate “call housekeeping about which rooms are ready”

Here is the best way to spend less time on this, best first. Each comes with steps you can follow today.

20 min
typically, every day
60%
of the time can be automated
Some setup
to set up

Fix 1 of 1

Software feature

Use a housekeeping app so room status updates itself

Housekeepers mark rooms clean and inspected on a phone, and the front desk sees it live in the PMS. No calls or radio checks to find a ready room.

Typically saves about 60% of the time2 h to set up
  1. 1Check whether your PMS has a housekeeping app or links to one (Optii, Flexkeeping).
  2. 2Give housekeepers the app on phones.
  3. 3Have them tap "clean" and "inspected" as they go.
  4. 4Set early-arrival rooms as priority in the app.

Tools: Your hotel PMS (Oracle OPERA Cloud, Mews, Cloudbeds, Apaleo or similar) · Optii · Flexkeeping

Quick wins

Have you tried…

Does room status update live from the housekeepers' phones?
Housekeepers tap "clean" on a phone and the front desk sees it straight away, so nobody has to call or radio to find a ready room.

Who does this task

Roles in our library that list this as one of their common tasks. Each guide covers the rest of that role’s week.

Hotel front desk / guest services

HourLeak · the 8-minute work audit

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Other common tasks for Hotel front desk staff / guest services