Smarter Week

How to automate it

How to automate “book vendors and chase work orders”

Here is the best way to spend less time on this, best first. Each comes with steps you can follow today.

45 min
typically, every day
50%
of the time can be automated
Some setup
to set up

Fix 1 of 1

Software feature

Take maintenance requests through the portal with photos, and dispatch vendors from it

Residents submit requests with photos in the portal; your property software or a tool like Property Meld sorts them, books vendors and updates the resident automatically.

Typically saves about 45% of the time2 h to set up
  1. 1Ask residents to submit all non-emergency requests in the portal app (AppFolio, Buildium, Yardi, Entrata, RealPage or Rent Manager).
  2. 2Require photos and a short troubleshooting step for common issues.
  3. 3Set preferred vendors by trade so work orders go out in a few taps.
  4. 4Turn on automatic status updates to residents.

Tools: AppFolio, Buildium, Yardi, Entrata, RealPage or Rent Manager · Property Meld

Who does this task

Roles in our library that list this as one of their common tasks. Each guide covers the rest of that role’s week.

Property manager

HourLeak · the 8-minute work audit

How many hours does this cost you?

The free 8-minute check works out where your week goes and gives you your top fixes. The team scan does the same for everyone and adds it up, so you know which leaks to fix first.

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Other common tasks for Property managers