Smarter Week

How to automate it

How to automate “coach managers through people issues”

Here are 2 ways to spend less time on this, best first. Each comes with steps you can follow today and, for AI fixes, a prompt to copy.

45 min
typically, every day
25%
of the time can be automated
Some setup
to set up

Fix 1 of 2

Process fixBest fix

Write short playbooks for the ten people issues managers ask about most

One page each on things like a first warning, a leave request or a resignation lets managers handle the routine cases themselves and come to you better prepared.

Typically saves about 30% of the time4 h to set up
  1. 1List the ten manager questions you get most.
  2. 2Write a one-page playbook for each (AI can draft it from your past answers).
  3. 3Put them in one place and load them into your HR assistant if you have one.
  4. 4Reply to repeat questions with the playbook, then talk.

Tools: Notion, Confluence or SharePoint · ChatGPT, Claude, Gemini or Microsoft Copilot (company-approved account)

Fix 2 of 2

AI

Write the answers down once and point people (or a bot) at them

Collect the questions you keep answering into one page; a workspace AI or a ChatGPT Project, Claude Project or Gem can answer from it.

Typically saves about 50% of the time1 h to set up
  1. 1For one week, paste every repeat question into a doc.
  2. 2Write the answer under each (or have AI draft it from your replies).
  3. 3Share the page, pin it in chat, and add it to a Claude Project, ChatGPT Project, Gemini Gem or Copilot agent.
  4. 4Reply to repeat questions with the link.
Prompt to copy
Below are questions coworkers keep asking me and my past answers. Turn them into a clear FAQ page grouped by topic. Keep each answer under 80 words and keep any links I gave.

[PASTE QUESTIONS AND ANSWERS]

Tools: Claude Projects · ChatGPT Projects · Gemini Gems · Copilot agents · Notion or Confluence

Who does this task

Roles in our library that list this as one of their common tasks. Each guide covers the rest of that role’s week.

HR business partner

HourLeak · the 8-minute work audit

How many hours does this cost you?

The free 8-minute check works out where your week goes and gives you your top fixes. The team scan does the same for everyone and adds it up, so you know which leaks to fix first.

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Other common tasks for HR business partners